Imagemation Privacy Policy

Imagemation collects information on companies and individuals in the course of it's business. This information is collected for the following purposes:

• Providing products and services to clients
• Answering enquiries
• Monitoring the effectiveness of marketing activities such as advertising and this web site.

Information Collected

Various information is collected depending on the requirements and purpose. For the provision of product and services to clients, we capture and keep the following information:

• Name and address details of the company
• Details of systems necessary for performing our work
• Information applicable to a credit assessment where goods or services are not paid for in advance
• Names, phone numbers and email addresses of contacts involved in the provision of services

For answering queries, Imagemation will capture the information you provide. This is generally limited to:

• Name, email address and phone number
• Other details provided such as nature of query or system information

In monitoring the effectiveness of marketing activities, Imagemation keeps only a small amount of anonymous information. In tracking access to this web site, we only collect the following:

• Referring website to determine which search engines or advertising mediums represent the best value to us
• Country or region where you are accessing this site from
• Type of software you are using to access this web site to ensure that our systems are meeting the technology of our prospective client base

For other marketing activities such as general advertising or sales promotions, the response is treated as an enquiry and is dealt with accordingly.

Third Parties

Imagemation does not sell or otherwise provide any information to any non-related third party. We do provide information to a very small number of close partners in carrying out our business. The specific cases in which this will happen are:

• We receive an enquiry regarding a service that is better suited to one of a few companies which Imagemation regularly collaborates with for the purpose of providing a whole-of-business approach to information technology services. For a list of these companies and their details, please see our Partners section. We will advise you that we are referring you to another company and with your permission, provide both parties with relevant contact and enquiry details.
• In placing an order, Imagemation will source some products or services from other companies. Situations such as software licensing, internet service provision or on site consulting services will require your details. Where this is applicable, Imagemation will advise you that this is happening.

Addressing Your Concerns

If you would like clarification on any of the above, or would like to review or make changes to the information Imagemation keeps about you or your company, please contact us.